| Recurring |
unknown |
(a) In the provided article [5295], there is no specific mention of the software failure incident related to Time Machine crashes due to third-party programs happening again within the same organization (Apple) or with its products and services.
(b) The article [5295] does not provide information about the software failure incident related to Time Machine crashes due to third-party programs happening again at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article. The incident of kernel panics occurring when running system utilities like Time Machine is attributed to third-party installations causing issues. Users experiencing crashes are advised to boot in Safe Mode to identify if a third-party extension or program is the cause of the problem. This indicates that the failure was due to contributing factors introduced by system development or updates [5295].
(b) The software failure incident related to the operation phase is also highlighted in the article. Users reported that Time Machine crashes (kernel panic) when run normally but works fine in Safe Mode. This suggests that the failure could be due to contributing factors introduced by the operation or misuse of the system, as the issue is resolved when the system is operated in Safe Mode [5295]. |
| Boundary (Internal/External) |
within_system, outside_system |
From the provided article [5295], the software failure incident related to Time Machine crashes (kernel panics) can be attributed to factors both within the system and outside the system:
(a) within_system: The issue of Time Machine crashing is identified to be related to third-party installations, specifically kernel extensions (kext files) that are not related to Apple software. Users are advised to identify and disable/update these problematic programs to resolve the crashes.
(b) outside_system: The incident also involves the interaction of Time Machine with other programs installed on the system, which are causing conflicts leading to kernel panics. This suggests that the failure is influenced by factors originating from outside the system, such as the compatibility and behavior of third-party programs with Time Machine. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
The article mentions that kernel panics can occur when running system utilities like Time Machine when other programs are installed and causing issues. It is suggested to boot in Safe Mode to narrow down the problem to a third-party installation. The issue is related to kernel extensions (kext files) that are generally the culprits in causing crashes [5295].
(b) The software failure incident occurring due to human actions:
The article does not provide specific information about the software failure incident being caused by human actions. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident occurring due to hardware:
- The article mentions that users may experience kernel panics when running system utilities like Time Machine, indicating a potential hardware-related issue [5295].
(b) The software failure incident occurring due to software:
- The article suggests that the problem of kernel panics with Time Machine can be narrowed down to a third-party installation, specifically mentioning kernel extensions (kext files) as potential culprits [5295]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The articles do not mention any malicious intent or actions related to the software failure incident. It appears to be a non-malicious failure caused by third-party programs or kernel extensions conflicting with Time Machine, leading to kernel panics [5295]. |
| Intent (Poor/Accidental Decisions) |
accidental_decisions |
From the provided article [5295], the software failure incident related to Time Machine crashes (kernel panics) when running normally but runs fine in Safe Mode. The incident seems to be more aligned with the category of 'accidental_decisions' rather than 'poor_decisions'. This is because the issue is identified to be caused by third-party programs, specifically kernel extensions, which are not intentionally designed to cause crashes but inadvertently do so. Users are advised to look for and update/disable these third-party programs to resolve the crashes, indicating that the failure was more accidental or unintended rather than a result of poor decisions. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident related to development incompetence is not explicitly mentioned in the provided article [5295].
(b) The software failure incident seems to be more related to accidental factors such as third-party programs causing kernel panics when running Time Machine. The incident is attributed to issues with kernel extensions (kext files) that are not related to Apple software, which users may have installed unknowingly causing crashes. The article provides steps to identify and address these accidental issues by checking for problematic programs and updating applications to prevent such failures in the future. |
| Duration |
temporary |
From the provided article [5295], the software failure incident related to Time Machine crashes (kernel panics) appears to be temporary rather than permanent. The issue seems to be caused by third-party programs or kernel extensions conflicting with Time Machine, leading to crashes. Users can identify the problematic programs by booting in Safe Mode and checking for any non-Apple related kernel extensions using the command 'kextstat -kl | awk ' !/apple/ { print $6 } '. Once identified, users can disable or update these programs to resolve the issue. Additionally, the article suggests regularly checking for updates for all applications to prevent such incidents in the future. |
| Behaviour |
crash, other |
(a) crash: The software failure incident described in the article is related to crashes. Users reported experiencing kernel panics when running Time Machine and other programs, leading to system crashes [5295].
(b) omission: There is no specific mention of the software failure incident being related to the system omitting to perform its intended functions at an instance(s).
(c) timing: The software failure incident is not related to the system performing its intended functions correctly but too late or too early.
(d) value: The software failure incident is not related to the system performing its intended functions incorrectly.
(e) byzantine: The software failure incident is not related to the system behaving erroneously with inconsistent responses and interactions.
(f) other: The behavior of the software failure incident is specifically related to crashes caused by third-party programs, particularly kernel extensions, leading to kernel panics and system instability [5295]. |