| Recurring |
unknown |
The article does not provide information about the software failure incident happening again at either the same organization or multiple organizations. Therefore, it is unknown if a similar incident has occurred before or again within the same organization or with its products and services, or at other organizations. |
| Phase (Design/Operation) |
design |
(a) The software failure incident mentioned in Article 2736 is related to the design phase. Adobe Illustrator released an update to address stability issues, including problems with memory reporting on Macs with more than 4GB RAM, Glyph panel glitches, crashes at launch and quit, and other design-related issues such as white lines appearing on rasterized gradient mesh objects. These issues indicate that the failure was due to contributing factors introduced during system development or updates [2736]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident mentioned in Article 2736 is within_system. The update released by Adobe for Illustrator addresses stability issues such as out of memory problems specific to Macs with RAM exceeding 4GB, Glyph panel glitches, crashes at launch and quit, a crash when traversing a variable data set containing linked images, and an issue with white lines appearing on rasterized gradient mesh objects. These issues indicate internal software problems that were causing the crashes and glitches within the Illustrator program [2736]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
The software failure incident mentioned in Article 2736 was related to stability issues in Adobe Illustrator, including out of memory problems specific to Macs with RAM exceeding 4GB, Glyph panel glitches, crashes at launch and quit, a crash when traversing a variable data set containing linked images, and an issue with white lines appearing on rasterized gradient mesh objects. These issues were addressed through an update released by Adobe, indicating that the failure was due to factors within the software itself rather than human actions [2736]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware in Article 2736 is the issue specific to Macs with RAM exceeding 4GB, causing out of memory problems and failure of certain functionalities like shortcut keys, rulers, or file open. This hardware-related problem was addressed in the update released by Adobe for Illustrator [2736].
(b) The software failure incident related to software in Article 2736 includes stability issues such as Glyph panel glitches and crashes at launch and quit, as well as a crash when traversing a variable data set containing linked images. These software-related issues were also addressed in the update provided by Adobe for Illustrator [2736]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) malicious: There is no mention in the article of the software failure incident being caused by malicious intent. [2736]
(b) non-malicious: The software failure incident mentioned in the article is related to stability issues in Adobe Illustrator, such as out of memory problems, glyph panel glitches, and crashes at launch and quit. These issues are categorized as non-malicious failures caused by technical problems rather than intentional harm. [2736] |
| Intent (Poor/Accidental Decisions) |
unknown |
The article does not provide specific information about the intent behind the software failure incident. Therefore, it is unknown whether the failure was due to poor decisions or accidental decisions. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident related to development incompetence is not explicitly mentioned in the provided article. Therefore, it is unknown if the failure was due to contributing factors introduced due to lack of professional competence by humans or the development organization.
(b) The software failure incident related to accidental factors is evident in the article. The update released by Adobe for Illustrator addresses stability issues such as out of memory problems specific to Macs with RAM exceeding 4GB, Glyph panel glitches, and crashes at launch and quit. These issues were unintentional and accidental, requiring a software update to rectify them [2736]. |
| Duration |
temporary |
The software failure incident described in Article 2736 seems to fall under the category of a temporary failure. The article mentions that Adobe released an update for Illustrator to address stability issues, including problems with memory reporting, glyph panel glitches, and crashes at launch and quit. These issues were specifically identified and addressed in the update, indicating that the failure was temporary and not a permanent state of the software. |
| Behaviour |
crash, other |
(a) crash: The software failure incident mentioned crashes at launch and quit, as well as a crash when traversing a variable data set containing linked images [2736].
(b) omission: There is no specific mention of the software omitting to perform its intended functions in the provided article.
(c) timing: There is no specific mention of the software performing its intended functions too late or too early in the provided article.
(d) value: The article does not mention the software performing its intended functions incorrectly.
(e) byzantine: The article does not mention the software behaving erroneously with inconsistent responses and interactions.
(f) other: The software failure incident mentioned stability issues, including problems with reporting not enough memory on Macs with more than 4GB of RAM and Glyph panel glitches [2736]. |