| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to overheating and shutting down of PS3s while playing LA Noire was reported to have happened again within the same organization, Sony. The incident was linked to a recent PS3 firmware update to version 3.61, causing consoles to overheat. Sony denied that their firmware update was to blame and suggested that the fault lay with the game developer, Rockstar, who also acknowledged the issue with their game LA Noire [5580].
(b) The software failure incident was not limited to Sony's PS3 consoles but was reported to also affect other consoles. Rockstar, the game developer, mentioned that the overheating issue was not PS3 specific and was affecting other consoles as well [5580]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in the article is related to the design phase. The issue of PS3s overheating and shutting down while playing LA Noire was attributed to a recent PS3 firmware update to version 3.61. Game developer Rockstar mentioned that the problem seemed to be caused by this firmware update and was not limited to their game. Sony denied that its firmware update was to blame and suggested that Rockstar admitted it was a fault with their latest title, LA Noire. This indicates that the failure was due to contributing factors introduced by the system development or updates [5580].
(b) There is no specific information in the articles pointing to the software failure incident being related to the operation phase or misuse of the system. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident reported in the article is related to overheating and shutdown issues experienced by gamers while playing the game LA Noire on their PS3 consoles. The problem was initially attributed to a recent PS3 firmware update to version 3.61, with reports of PS3s overheating and shutting down, particularly on older 60GB and 80GB fat models. Rockstar, the game developer, mentioned the issue in a support post, indicating a potential link to the firmware update. However, Sony denied that their firmware update was the cause, suggesting that the fault may lie with Rockstar's game LA Noire [5580].
(b) outside_system: The article does not provide information indicating that the software failure incident was caused by contributing factors originating from outside the system. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in this case was potentially caused by a non-human action, specifically a recent PS3 firmware update to version 3.61. Rockstar, the game developer, mentioned that the issue of PS3s overheating while playing LA Noire was linked to this firmware update and not limited to their game [5580].
(b) On the other hand, there are also suggestions that human actions could have contributed to the failure. Sony denied that their firmware update was to blame and instead pointed the finger at Rockstar, stating that Rockstar admitted fault with their game LA Noire and offered a workaround for the issue. This indicates a potential human action element in the software failure incident [5580]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- Gamers reported that their PS3s were overheating and shutting down while playing LA Noire, which was attributed to a recent PS3 firmware update to version 3.61 [5580].
- The overheating issue was primarily reported on older 60GB and 80GB fat models of the PS3 [5580].
(b) The software failure incident related to software:
- Rockstar, the game developer, initially suggested that the issue of PS3s overheating was caused by the recent PS3 firmware update to version 3.61 [5580].
- Sony denied that their firmware update was to blame and stated that Rockstar admitted it was a fault with their latest title, LA Noire [5580].
- The issue was not limited to LA Noire and was affecting other consoles as well [5580]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in the article is non-malicious. It is attributed to a potential issue with a recent PS3 firmware update to version 3.61, which is causing PS3 consoles to overheat while playing the game LA Noire. The issue seems to be affecting older 60GB and 80GB fat models of the PS3. Rockstar, the game developer, initially suggested that the problem was related to the firmware update, but Sony denied that their update was to blame. Rockstar later admitted that the fault was with their game LA Noire and offered a workaround. The incident does not appear to be a deliberate act to harm the system but rather an unintended consequence of software updates and game compatibility issues [5580]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the overheating and shutdown of PS3 consoles while playing LA Noire was initially attributed to a recent PS3 firmware update to version 3.61. Game developer Rockstar mentioned that the issue was not limited to their game but seemed to be caused by the firmware update, leading to consoles overheating and shutting down. Sony denied that their firmware update was to blame and suggested that Rockstar admitted it was a fault with their game LA Noire. The incident highlights a potential poor decision in releasing a firmware update that could lead to console overheating issues [5580]. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident related to development incompetence is suggested in the article. Rockstar, the game developer behind LA Noire, initially pointed to a recent PS3 firmware update as the cause of the overheating issue affecting PS3 consoles while playing the game. However, Sony denied that their firmware update was to blame and attributed the problem to Rockstar's game, stating that Rockstar had admitted fault with their title and offered a workaround. This back-and-forth between Rockstar and Sony indicates a potential lack of clarity or competence in identifying the root cause of the issue [5580].
(b) The software failure incident related to accidental factors is also evident in the article. The overheating issue affecting PS3 consoles while playing LA Noire was reported to be caused by a recent PS3 firmware update to version 3.61. This update was not intended to cause consoles to overheat, but it resulted in gamers experiencing shutdowns and overheating during gameplay. The accidental introduction of this issue through the firmware update highlights a scenario where a software failure occurred unintentionally [5580]. |
| Duration |
temporary |
(a) The software failure incident described in the article seems to be temporary rather than permanent. The overheating and shutting down of PS3s while playing LA Noire was attributed to a recent PS3 firmware update to version 3.61. Rockstar, the game developer, initially pointed to this firmware update as the cause of the issue affecting not only their game but also other consoles. However, Sony denied that their firmware update was to blame and suggested that Rockstar admitted fault with their game and offered a workaround. This indicates that the issue was not a permanent failure caused by inherent flaws in the system but rather a temporary issue related to specific circumstances such as the firmware update and the game itself [5580]. |
| Behaviour |
crash, other |
(a) crash: The software failure incident described in the article is related to a crash. Gamers were reporting that their PS3s were overheating and shutting down while playing LA Noire, which was attributed to a recent PS3 firmware update to version 3.61 [Article 5580].
(b) omission: There is no specific mention of the software failure incident being related to omission in the article.
(c) timing: The software failure incident is not related to timing issues where the system performs its intended functions but at the wrong time.
(d) value: The software failure incident is not related to the system performing its intended functions incorrectly.
(e) byzantine: The software failure incident is not related to the system behaving erroneously with inconsistent responses and interactions.
(f) other: The software failure incident could be categorized as a hardware-related issue rather than a pure software failure, as it involved PS3 consoles overheating and shutting down while playing a specific game after a firmware update [Article 5580]. |